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Return Policy

Return Policy

We understand that sometimes sizes or styles do not work out! Cassandra Elizabeth will gladly exchange/refund any purchase made online within 15 days of receiving the item. Garments must be unworn, with all tags attached. 

Please send an email to info@shopcassandraelizabeth.com explaining why you would like the exchange/refund and we will get back to you within 24 hours! Please include in the email; 

1. Your name

2. Date of purchase

3. Your return address

Once we receive your email, you will receive a shipping label free of charge to send the item back to us!

Cassandra Elizabeth is not, and can not be held responsible for any shipping delays and/or lost merchandise. 

If the merchandise is damaged, worn, altered or at all tampered with, it is not eligible for an exchange or refund.