$10 FLAT RATE SHIPPING // FREE SHIPPING OVER $150
ALL sale items are FINAL SALE.
We understand that sometimes sizes or styles do not work out! Cassandra Elizabeth will gladly exchange/refund regular price purchases made online within 15 days of receiving the item. Garments must be unworn, with all tags attached.
Please send an email to email@example.com explaining why you would like the exchange/refund and we will get back to you within 24 hours! Please include in the email;
1. Your name
2. Date of purchase
3. Your return address
Once we receive your email, you will receive a shipping label free of charge to send the item back to us!
Cassandra Elizabeth is not, and can not be held responsible for any shipping delays and/or lost merchandise.
If the merchandise is damaged, worn, altered or at all tampered with, it is not eligible for an exchange or refund.